Hi Brian. Thanks for reporting this. I wasn't able to replicate the issue. If you can send the exact steps to do this it will really help us. I hope I'm not being too dismissive but I think this is a possible browser cache and cookies problem. What you can do is clear your browser cache and cookies or use incognito mode to check.
I assume you're talking about on the Key Stats page? You're right about that. We'll make that change this week.
I think for the "change" criteria, there might be some confusion. The "change in" criteria come from the cash flow statement, so looking at the change in long term debt 3-year growth is kind of meaningless. (We just include the various growth metrics for every line of every financial statement, even if some probably shouldn't be used.) You want to be looking at the Balance Sheet Growth section, where you'd look at "Long Term Debt, 3yr Growth."
Let us know if that makes sense.
In the future, it's easier for us to track data issues and potential bugs through our support ticketing queue. From the app, just click "Help & Support" -> "Request Help" to tell us about any issues.
Can you check again today? It looks correct now. I see:
for "Last 12 Months Return vs S&P500" in the StockDB.
Hi Jeff. We'll check this out. BTW, when did you start seeing this?
Thanks for reporting this. I moved your concern in Freshdesk last week. I also emailed you about that. I believe the idea behind this URL (https://app.oldschoolvalue.com/summary?clear_cache=1550001886) is to automatically clear the browser cache when loading the app. When I click directly on the link or just copy and paste it to the address bar, it just takes me directly to the app with no problem.
This is not a bug. So if hard refresh doesn't do anything, you might need to clear your browser cache and cookies. Here's a link to do this and a few troubleshooting tips.
Thanks again for your email. It will help us improve our service. Maybe put a basic troubleshooting page in the future or something similar in the FAQs or inside the app.
Hi all, I agree that this is not managed ideally today. Let me think about how we can best support it, and based on that we'll see how much effort it will be.
Hi Tobias. Thanks for your suggestion.
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